About a Project

Wallflower Confection Bakery is a local Texas-based bakery specializing in whimsical, handcrafted sweets. The goal was to create an immersive online storefront that mirrors the brand’s playful and artisanal personality—while making online ordering and promotions seamless for their growing customer base.

Outcomes

  • 3x increase in weekly online orders within 2 months

  • 40% of site traffic from mobile, with <2s load time

  • 30% increase in returning users thanks to engaging blog and sale alerts

Objectives

My Role

  • Digitally transform a physical bakery into a modern e-commerce destination

  • Create a visual story that matches the charm of their in-store experience

  • Implement easy-to-manage sales modules, product displays, and blog functionality

  • Optimize for mobile-first performance and checkout flow

Role: Designer & Web Developer
Platform: Custom responsive eCommerce website (HTML, CSS, JS), mobile-first
Location: Local business in Texas
Launch Year: 2023

Design Strategy

I led the UI/UX design with a focus on:

  • Color and texture: Soft pastel tones paired with high-res food photography to evoke warmth and crave-ability

  • Product hierarchy: Clean modular layouts for Our Specials, Deals, and Top Sale items

  • Brand voice: Handwritten accents and minimal typography to retain a boutique feel

  • Microinteractions: Smooth hover states and button transitions to improve engagement

Development Highlights

  • Fully responsive layout built with mobile performance as a priority

  • Custom CMS-ready components for product galleries, blog, and promo banners

  • Shopping cart integration with scalable checkout logic

  • Dynamic sales modules: Auto-discount tags and limited-time offers easily swappable via backend

  • Accessibility-minded: Semantic HTML, image alt text, and WCAG-friendly contrasts

Research & Personas

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Persona Snapshot
  • 1. Event Mom Melanie

    🧁 37, Suburban Mom of 3
    📍 Pearland, TX
    💡 Orders themed cookies & cupcakes for birthdays, school parties, and holidays
    📱 Shops from phone, prefers quick checkout and large visuals
    🎯 Needs: Seasonal promos, clear pickup/delivery options

    2. Busy Professional Sam

    🍪 29, Project Manager
    📍 Houston, TX
    💡 Loves gifting baked goods to colleagues and clients
    🖥️ Shops via desktop during work breaks
    🎯 Needs: Corporate order options, gift wrap add-on, fast re-order

    3. Indulgent Foodie Jess

    🍩 24, Food Blogger
    📍 Austin, TX
    💡 Loves discovering new dessert brands and sharing content
    📱 Uses mobile almost exclusively, wants Instagrammable packaging
    🎯 Needs: Beautiful product pages, blog posts, loyalty perks

We conducted:
  • Business Research

    To understand the bakery’s needs and the local market, I conducted:

    • Stakeholder interviews with the bakery owner to identify pain points in the current in-store and online experience.

    • Competitive analysis of other Texas-based bakeries and national boutique e-commerce dessert shops to benchmark best practices in:

      • Visual merchandising

      • Checkout flows

      • Mobile responsiveness

      • Seasonal campaign integration

    User Research

    Methods:

    • 5 customer interviews with loyal in-store patrons to understand preferences and ordering behavior

    • Survey (N=48) sent via Instagram story asking followers how they would prefer to order cakes, cookies, and catering online

    Key Findings:

    • Users want to see deals fast (on homepage)

    • Many use Instagram or mobile to place spontaneous dessert orders

    • Customers frequently buy for occasions (birthdays, holidays, events), so seasonal relevance is key

    • Users want to “feel the brand” through visuals, not just see product grids

Process

  • 1. Discovery

    • Stakeholder interview

    • Market research and goal alignment

    • Website audit of old site and branding

    2. Define

    • Identified core goals: mobile-first, brand identity, sales growth

    • Created 3 key user personas

    • Defined success KPIs: load time, order conversions, return rate

    3. Design

    • Wireframes: Low-fi homepage, product, and checkout flows

    • Moodboards with pastel themes, texture overlays, and hand-drawn elements

    • Figma prototypes tested with 3 real users

    4. Develop

    • Hand-coded the front-end using HTML, CSS, and JS

    • Integrated e-commerce logic and CMS-friendly layout

    • Optimized assets for mobile speed

    5. Test

    • Cross-browser and mobile responsiveness via BrowserStack

    • Real-user testing with bakery’s own customers before launch

    • Iterative refinements based on feedback

    6. Launch & Monitor

    • Trained staff on backend content updates

    • Set up Google Analytics and basic SEO optimization

    • A/B testing on hero banner clicks and CTA button placement

Landing Overview

Features Showcased in UI:

  • Hero image with seasonal welcome and CTA

  • Promo banner blocks for limited-time events like “Mom’s Night Out” and “First Bites”

  • Deal sections with vibrant sales backgrounds

  • Top sale carousel of bestsellers

  • Sticky contact/CTA info

  • Embedded blog previews to drive storytelling and community